Privacy Policy

1. Information We Collect

Information You Provide

• Account information (name, email address, company details)
• Clothing measurement data you input into our system
• Customer support communications
• Payment information (processed securely by third-party payment processors)

Information We Collect Automatically

• Usage data and analytics about how you use our service
• Device information and browser type
• IP address and location data
• Privacy-friendly, cookieless analytics data (see Section 7)

2. How We Use Your Information

• Provide and improve our 3D clothing visualization service
• Generate 3D models based on your garment specifications
• Process payments and manage your account
• Provide customer support and respond to inquiries
• Send important service updates and notifications
• Analyze usage patterns to improve our platform
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• Service Providers:Third-party vendors who help us operate our service (hosting, analytics, payment processing)
• Legal Requirements:When required by law or to protect our rights and safety
• Business Transfers:In connection with mergers, acquisitions, or asset sales
• Consent:When you give us explicit permission to share your information

4. Third-Party Platform Integrations

We use third-party tools to manage our own marketing and social media presence:

• Postiz: We use Postiz, a social media management tool, to schedule and publish content from Vitryne's official accounts to platforms such as TikTok.
• This integration is used solely for Vitryne's own marketing content and does not involve sharing customer or end-user personal information with TikTok or Postiz.
• TikTok's use of any information is governed by TikTok's own privacy policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict processing of your information
• Data portability
• Object to processing

To exercise these rights, please contact us at support@vitryne.app.

8. Analytics

We do not use cookies. We use Umami, a privacy-friendly, open-source analytics tool that does not track individual users, does not use cookies, and does not collect any personal information. Umami collects only anonymized, aggregated usage statistics to help us understand how our website is used.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: